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Accessibility statement for getdolphin.ai (Dolphin AI Ltd.)

This accessibility statement applies to https://getdolphin.ai.

This website is run by Dolphin AI Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels, and fonts using browser or device settings.
  • Zoom in up to 400% without the text spilling off the screen.
  • Navigate most of the website using a keyboard or speech recognition software.
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • You cannot modify the line height or spacing of text.
  • Testimonial video streams do not have captions.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: team@getdolphin.ai so that our team can act on it. Please include “Accessibility Requirements” in the subject.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in up to 7 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Dolphin AI Ltd. is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content).
  • We plan to add text alternatives for all images by September 2024. When we publish new content, we’ll make sure our use of images meets accessibility standards.
  • When clicking to sign up or log in, a new tab or window opens without warning users. We plan to add text descriptors or labels such as (opens in a new tab) by September 2024.

What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we plan to improve accessibility on this website.

  • Mobile view
  • Menu accessibility for vertical and horizontal devices
  • Required ‘alt’ attributes for all images
  • Descriptive text for all <buttons>

Preparation of this accessibility statement

This statement was prepared on 15th August 2024. It was last reviewed on 15th August 2024.

This website was last tested on 15th August 2024 against the WCAG 2.2 AA standard.

The test was carried out by our Design, Product, and Engineering Team. A further audit of the website will be carried out to the WCAG 2.2 AA standard.